The problematic situation I wrote about yesterday has a happy ending after all. At 8:30pm last night I was left a voicemail message from Nelson, a Customer Service Rep in a Phoenix, AZ office.
This afternoon I went online to purchase a ticket from USAirways to travel from LGA to visit my family in Pittsburgh. When I arrived at the website, I was asked if I would be willing to try their new website.
Oct 5, 2022
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